Privacy policy

Last Updated: 16 October 2024

MNB Chartered Accountants is committed to protecting the privacy and security of your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. Definition

A. Personal Information

Means any information relating to an identifiable, living person, as defined under POPIA.

B. Processing

Means any operation or activity concerning personal information, including but not limited to collection, storage, use, and dissemination.

2. Collection of Personal Information

2.1. We collect personal information directly from you when you interact with our website, including but not limited to when you fill out forms, sign up for newsletters, or make inquiries.

2.2. We may collect the following types of personal information: name, contact details, email address, and any other information you provide to us.

3. Use of Personal Information

3.1. We process your personal information for the following purposes:

• To respond to your inquiries and provide you with the services you request.
• To improve our website and tailor your experience.
• To send you updates, newsletters, or marketing material if you have opted in.
• To comply with legal and regulatory requirements.

3.2. We will only use your personal information for the purposes for which it was collected, unless we have your explicit consent or as required by law.

4. Sharing of Personal Information

4.1. We do not sell, rent, or trade your personal information to third parties.

4.2. We may share your personal information with third-party service providers who assist us in delivering our services, subject to confidentiality agreements and in compliance with POPIA.

4.3. We may disclose your information if required to do so by law or in response to a valid legal process.

5. Security of Personal Information

We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent to the processing of your personal information, where applicable.

To exercise any of these rights, please contact us at:

• Email: Info@mnbca.co.za
• Phone: 011-025-9908

8. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to collect information about your browsing behavior. This helps us to improve our website and tailor your experience. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please review this page regularly for updates. Your continued use of the website after any changes will signify your acceptance of the updated policy.